Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCCCS039 Mapping and Delivery Guide
Coordinate and monitor home-based support

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCCCS039 - Coordinate and monitor home-based support
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish and maintain relationship.
  • Communicate in a manner that develops and maintains trust, respecting cultural sensitivities and individual differences.
  • Maintain the person’s privacy and confidentiality of information according to legal and ethical considerations and organisational policy and procedures.
  • Support the interests, rights and decision-making of the person in all dealings.
  • Provide the person with information regarding their rights and the organisation's responsibilities, service guidelines and costs and confirm understanding.
       
Element: Determine the person’s needs.
  • Work with the person to confirm their goals, capacities and support needs.
  • Confirm support requirements based on discussion with the person, previous assessments and current individualised plan.
  • Communicate with the person to gather information relevant to the person’s support requirements and recognise indicators where additional information might be required.
  • Work respectfully with the person to confirm language, cultural or religious practices which may require changes in work practices by support workers.
  • Complete, maintain and store documentation according to organisational policies and procedures.
       
Element: Determine safety requirements for providing support.
  • Consult with the person to identify hazards in the home environment that would present risk to the person or the support worker.
  • Determine and implement actions to minimise risk in collaboration with the person.
  • Support the person to address the hazard and control risks, where the risk is outside the scope of own job role or organisation’s role.
  • Complete, maintain and store documentation according to organisational policies and procedures.
       
Element: Allocate support staff.
  • Review requirements and select support worker with the desired skills and attributes to meet the person’s requirements.
  • Provide support worker with necessary details to support the person and work safely in the person’s home.
  • Confirm worker’s understanding of organisational policies and procedures, record keeping requirements, duty of care, work health and safety (WHS) and other legislative requirements.
  • Discuss job role boundaries with worker and confirm understanding.
  • Confirm requirement for up-skilling and record and refer for further training or support.
  • Communicate with the person to confirm the allocation of support worker and provide details.
       
Element: Monitor support services.
  • Consult with the person to determine and record progress against identified goals, needs and individualised plan.
  • Provide opportunities for the person to raise issues and concerns with support provision.
  • Determine strategies to address and resolve concerns and issues in collaboration with the person.
  • Address concerns with the support worker and respond to the person with outcomes and resolution.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Communicate in a manner that develops and maintains trust, respecting cultural sensitivities and individual differences. 
Maintain the person’s privacy and confidentiality of information according to legal and ethical considerations and organisational policy and procedures. 
Support the interests, rights and decision-making of the person in all dealings. 
Provide the person with information regarding their rights and the organisation's responsibilities, service guidelines and costs and confirm understanding. 
Work with the person to confirm their goals, capacities and support needs. 
Confirm support requirements based on discussion with the person, previous assessments and current individualised plan. 
Communicate with the person to gather information relevant to the person’s support requirements and recognise indicators where additional information might be required. 
Work respectfully with the person to confirm language, cultural or religious practices which may require changes in work practices by support workers. 
Complete, maintain and store documentation according to organisational policies and procedures. 
Consult with the person to identify hazards in the home environment that would present risk to the person or the support worker. 
Determine and implement actions to minimise risk in collaboration with the person. 
Support the person to address the hazard and control risks, where the risk is outside the scope of own job role or organisation’s role. 
Complete, maintain and store documentation according to organisational policies and procedures. 
Review requirements and select support worker with the desired skills and attributes to meet the person’s requirements. 
Provide support worker with necessary details to support the person and work safely in the person’s home. 
Confirm worker’s understanding of organisational policies and procedures, record keeping requirements, duty of care, work health and safety (WHS) and other legislative requirements. 
Discuss job role boundaries with worker and confirm understanding. 
Confirm requirement for up-skilling and record and refer for further training or support. 
Communicate with the person to confirm the allocation of support worker and provide details. 
Consult with the person to determine and record progress against identified goals, needs and individualised plan. 
Provide opportunities for the person to raise issues and concerns with support provision. 
Determine strategies to address and resolve concerns and issues in collaboration with the person. 
Address concerns with the support worker and respond to the person with outcomes and resolution. 

Forms

Assessment Cover Sheet

CHCCCS039 - Coordinate and monitor home-based support
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCCS039 - Coordinate and monitor home-based support

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: